Warranty Terms and Conditions
Parts purchased from a Kia Approved dealer and fitted by a Non Approved Dealer will carry the 3-year Unlimited Kilometer Warranty (excluding any labour). To claim against the 3-year Unlimited Kilometer Warranty, the vehicle will need to be taken to a Kia Approved Dealer for a full diagnosis around the defect or fault. If it is found that the defect or fault is a Manufacturer related defect, then the part will be replaced without charge to the Customer (Parts and Labour).
List of Exclusions relating to the 3-year Unlimited Kilometre Warranty
- Parts that are replaced under the basic warranty period will be covered in terms of the basic factory warranty conditions until such warranty expire
- All service items and parts (for example but not limited to: V-belts; Cambelts; Spark plugs; air filters; fuel filters; et al) carry no warranty.
- Electrical parts and components purchased over the counter carry no warranty
- A failure due to normal wear and tear
- Unauthorised modifications to the vehicle and parts
- Damage resulting from neglect, accident or improper use of vehicle
- Damage that has occurred due to the use of parts other than Kia Genuine Parts
- Parts used in applications for which they were not designed or not approved by Kia South Africa.
Owner’s Responsibility
- Proper use, maintenance and care of the Vehicle in accordance with the instructions contained in the Owner’s Manual and /or Service Book.
- Retention of all maintenance service records
- Retention of the original approved Kia parts sales counter invoice