Warranty Terms and Conditions
Parts purchased from a Kia Approved dealer and fitted by a Non Approved Dealer will carry the 3-year Unlimited Kilometer Warranty (excluding any labour). To claim against the 3-year Unlimited Kilometer Warranty, the vehicle will need to be taken to a Kia Approved Dealer for a full diagnosis around the defect or fault. If it is found that the defect or fault is a Manufacturer related defect, then the part will be replaced without charge to the Customer (Parts and Labour).
The new parts warranty term will take effect from September 2024. Purchases made prior to this date will remain covered under the existing 1-year/20,000 km warranty.
List of Exclusions relating to the 3-year Unlimited Kilometre Warranty
- Parts that are replaced under the basic warranty period will be covered in terms of the basic factory warranty conditions until such warranty expire
- All service items and parts (for example but not limited to: V-belts; Cambelts; Spark plugs; air filters; fuel filters; et al) carry no warranty.
- Electrical parts and components purchased over the counter carry no warranty
- A failure due to normal wear and tear
- Unauthorised modifications to the vehicle and parts
- Damage resulting from neglect, accident or improper use of vehicle
- Damage that has occurred due to the use of parts other than Kia Genuine Parts
- Parts used in applications for which they were not designed or not approved by Kia South Africa.
Owner’s Responsibility
- Proper use, maintenance and care of the Vehicle in accordance with the instructions contained in the Owner’s Manual and /or Service Book.
- Retention of all maintenance service records
- Retention of the original approved Kia parts sales counter invoice